The EPA limits are:

Hardness 0 to 75 mg/l ( 0 to 4.4 grains)
Iron 0.3 mg/l
Manganese 0.05 mg/l
Arsenic 0.01mg/l
Radon 10,000 picocuries (MA only)
pH 6.5 to 8.5
Sodium 250 mg/l  (20mg/l in MA)

Water Treatment Terms

  • Softener
  • Resin
  • Backwashing
  • Bypass
  • TDS
  • RO

Commonly asked questions?

How often do I need service?

The honest answer is- it depends.  It depends on your unique water conditions.  If you have high iron levels or low pH, then you want to stay on top of these issues so they cause damage in the home.
As with changing the oil in your car, routine preventative maintenance is important to continued good operation of your water treatment equipment.  We recommend a full system evaluation every 15 to 18 months.

What type of salt should I use?

This depends too!  One sure thing – do NOT use blue bags of salt crystals.  Crystal salt has become a dirty, unrefined salt that can cause issues in your softener.  Yellow or yellow and white bags are a pellet salt which are refined and ideal for water that is high in hardness or with low iron content.  Green or green and white bags are also a pellet salt but this salt contains citric acid which is helpful is regeneration process where higher levels of iron exist.

My system will not shut down, what can I do?

  • Bypass system
  • Manually shut down

Don’t see your question here?

Use the form to the right and one of our knowledgeable staff will get back to you.